Realtime Updates System

Updates across all dashboard sections—including conversations, lead profiles, and analytics—automatically without requiring the user to refresh the page.

Enables immediate, bidirectional communication between agents and website visitors, ensuring messages are sent and received without lag.

Provides a live-streaming feed of user actions on the website, allowing agents to see visitor navigation and chatbot interactions as they happen.

Automatically updates task statuses and team notifications in real-time, ensuring the team is always working with the most current information.